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10 Maskapai Peringkat Terendah di Dunia 2023, Juaranya dari Indonesia | Databoks
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10 Maskapai Peringkat Terendah di Dunia 2023, Juaranya dari Indonesia

10 Maskapai Penerbangan Internasional dengan Peringkat Terendah di Dunia menurut Bounce Airlline Index (2023)

Sumber : Bounce, 2 Agustus 2023

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Penulis: Nabilah Muhamad

Editor: Adi Ahdiat

22/8/2023, 16.50 WIB

Menurut laporan The 2023 Airline Index yang dirilis oleh Bounce, dua maskapai asal Indonesia, yakni Lion Air dan Wings Air, masuk ke daftar maskapai penerbangan internasional dengan peringkat terendah di dunia.

Bounce memberikan penilaian terhadap 52 maskapai dari berbagai negara yang melayani penerbangan internasional, termasuk 12 maskapai penerbangan terbesar di Amerika Serikat.

Penilaian didasarkan pada sejumlah indikator, seperti ketepatan waktu, tingkat pembatalan penerbangan, kualitas makanan dan hiburan dalam pesawat, kenyamanan kursi pesawat, kualitas pelayanan awak kabin, hingga kebijakan bagasi.

Dari berbagai indikator tersebut, Wings Air hanya mendapatkan skor 0,37 dari total 10 poin. Ini menjadikan anak usaha Lion Group tersebut sebagai maskapai penerbangan internasional peraih skor terkecil.

"Maskapai ini (Wings Air) memiliki tingkat ketepatan waktu terendah yaitu 47,69%, serta tingkat pembatalan tertinggi kedua yaitu 15,91%. Ini berarti, terbang dengan Wings Air sangat berisiko jika Anda memiliki jadwal yang padat atau memiliki jadwal penerbangan lanjutan," tulis Bounce dalam laporannya.

Selain itu, Wings Air memperoleh nilai 1 dari 5 untuk makanan dan hiburan dalam pesawat, 3 dari 5 untuk kenyamanan kursi, dan 2 dari 5 untuk layanan staf penerbangannya.

Di urutan berikutnya ada Lion Air yang mendapatkan skor 0,61 poin, dengan tingkat ketepatan waktu 48,76% dan tingkat pembatalan mencapai 20,01%.

Maskapai dengan logo singa tersebut mendapatkan skor 2 dari 5 untuk layanan staf dan kenyamanan kursi, serta skor 1 dari 5 untuk makanan dan hiburan.

Berikut daftar lengkap 10 maskapai penerbangan internasional dengan peringkat terendah di dunia pada 2023 menurut Bounce:

  1. Wings Air (Indonesia): 0,37 poin
  2. Lion Air (Indonesia): 0,61 poin
  3. Jetstar Airways (Australia): 0,94 poin
  4. Flydubai (Uni Emirat Arab): 1 poin
  5. VivaAerobus (Meksiko): 1,18 poin
  6. Wizz Air (Hungaria): 1,31 poin
  7. Ryanair (Irlandia): 1,63 poin
  8. West Jet (Tiongkok): 1,66 poin
  9. Vueling Airlines (Spanyol): 1,96 poin
  10. Air Canada (Kanada): 2,11 poin

Adapun Batik air menduduki peringkat ke-13 terendah dalam daftar ini, dengan skor 2,48 poin. Tercatat, tingkat ketepatan waktunya sebesar 58,11% dan tingkat pembatalan 10,48%.

(Baca juga: Lion Air Jadi Maskapai Penumpang Terbanyak se-Asia Tenggara per Agustus 2023)

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