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Riset Ipsos: Tokopedia Juara Layanan Pengiriman Marketplace | Databoks Home Riset Ipsos: Tokopedia Juara Layanan Pengiriman Marketplace Riset Ipsos: Tokopedia Juara Layanan Pengiriman Marketplace Marketplace dengan Layanan Pengiriman Tercepat (2022) Sumber : Ipsos Indonesia, 18 April 2022
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Penulis: Reza Pahlevi
Editor: Annissa Mutia
Survei Ipsos menunjukkan Tokopedia menjadi situs marketplace dengan layanan pengiriman tercepat di Indonesia. Sebanyak 52% responden survei mengakui kecepatan layanan pengiriman Tokopedia.
Shopee berada di urutan kedua dengan persentase 45%. Kemudian, Lazada berada di peringkat ketiga dengan persentase 43%.
Lalu, 40% responden mengakui kecepatan layanan pengiriman OLX dan 30% mengakui kecepatan pengiriman Bukalapak.
Tidak hanya unggul di kecepatan, Tokopedia juga unggul di variasi pilihan layanan pengiriman. Sebanyak 33% responden menggunakan layanan pengiriman Tokopedia lebih banyak dibanding marketplace lainnya.
Ipsos melakukan survei terahadap 1.051 responden pengguna layanan digital di atas 18 tahun. Survei ini dilakukan pada 12-21 Januari 2022.
(Baca: Ini "Super App" Terbaik di Asia Tenggara Versi Ipsos )
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